Employment

Ditch Witch Midwest offers competitive compensation and benefits program. If you have a passion for the construction industry and want to work with a great team, please CLICK HERE TO APPLY

Outside Sales Representative - West Chicago, Illinois

1st Choice Vac Solutions is affiliated with Ditch Witch Midwest, supplying Construction Professionals, Municipalities and Utility Providers with Vacuum Excavation and Camera Inspection equipment. We are a full-service dealership for X-Vac, Aquatech, Rapid View and DIG PIG accessories. Our commitment to the industry through Sales, Parts, Service and Rentals is backed by our years of experience in the underground construction arena. We have 5 locations in Illinois, Indiana and Wisconsin covering more than 150 counties.

We are seeking a highly motivated and dynamic Outside Sales Representative. The ideal candidate will possess a blend of excellent communication skills, emotional intelligence, resilience, and the ability to build strong, lasting client relationships. As an Outside Sales Representative, you will be responsible for generating new business opportunities, managing existing accounts, and consistently driving sales results.

Key Responsibilities:

• Develop New Business: Identify and pursue new sales opportunities in assigned territory through networking, referrals, and cold calling.
• Client Relationship Management: Establish and maintain strong, long-lasting relationships with clients. Act as their primary point of contact, ensuring high levels of satisfaction and trust.
• Problem Solving: Use your problem-solving skills to address client needs and offer tailored solutions that drive business success.
• Time Management: Manage your time effectively, prioritizing tasks and meetings to meet or exceed sales targets within a set time frame.
• Effective Communication: Deliver clear, concise, and persuasive communication, both written and verbal, to clients and prospects at all levels.
• Negotiate Deals: Demonstrate strong negotiation skills to close deals and ensure mutually beneficial agreements.
• Adaptability: Stay adaptable in the face of changing market conditions and customer needs. Remain open to new sales approaches and tools.
• Networking: Leverage networking skills to build connections within the industry and promote the company’s products/services.
• Achieve Sales Targets: Maintain a results-oriented mindset, consistently meeting and exceeding sales goals and objectives.
• Continuous Learning: Stay up-to-date on industry trends, competitors, and market demands to remain a trusted resource for clients.

Qualifications:

• Proven experience in outside sales or a related field.
• Strong track record of meeting or exceeding sales goals.
• Ability to work independently and manage time effectively.
• High school diploma or equivalent; a degree in business or a related field is a plus.
• Proficient in Microsoft Office Suite and CRM tools (Salesforce, HubSpot, etc.).
• A valid driver’s license and reliable transportation for travel within the assigned territory.

Why Join Us?

• Competitive salary and commission structure.
• Health, dental, vision, STD & LTD benefits.
• 401K & Profit Sharing
• PTO
• Opportunities for career growth and professional development.
• A dynamic, supportive team environment.

If you're a motivated and resilient sales professional who thrives on building relationships and driving results, we'd love to hear from you. Apply today to become a part of our growing team!

Construction Equipment Mechanic - West Chicago, Illinois

Immediate opening for full time Construction Equipment Mechanic. Responsibilities will include the maintenance and repair of mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment, primarily Ditch Witch underground construction equipment both in the shop and on customer job sites. You will be responsible for service documentation, ordering parts as necessary through the Parts Department, maintaining assigned service trucks, and travelling to customer sites. The ideal candidate will:

• Experienced applicants should have a technical or associates degree and 5 to 7 years of industry experience. Entry level applicants should have a technical degree. 
• Must have strong basic computer skills and the ability to operate various software programs.
• Display a great ability to communicate with customers, vendors, and co-workers.
• Ability to multitask and prioritize work in order to meet deadlines and exceed customer’s expectations.
• Must be able to read and understand electrical/hydraulic systems and schematics; and utilize them to diagnose and repair equipment. 
• Show knowledge of mechanical practices and principals.
• An understanding of a full range of techniques and procedures used in diagnosing, repairing, maintaining and servicing construction equipment. 
• Understanding the utilization of parts look up programs, equipment manuals and service/repair manuals.
• Desire to work on equipment inside or outside in all weather and settings while continuing to better themselves as a technician and an employee.
• Knowledge and ability to perform design, fabricate, and/or modify special equipment or replacements parts utilizing arc and mig welders, torch sets, metal cutting saws, iron worker punch press and plasma cutters.
• Ability to inspect and set-up new equipment for compliance with contract specifications.
• Personal hand and air tools are a must in metric and standard, with electronic trouble shooting equipment as well. 

Minimum Qualifications:

• Technical College Degree/Certificate preferred.
• CDL Required (class A, airbrakes, combination, and tanker endorsements) (entry level technicians can have 3 months from time of hire to obtain.)
• Willingness and ability to occasionally travel overnight if needed.
• Must be able to lift up to 100 lbs. and carry a minimum of 50 lbs.
• Must be able to crouch, stoop and climb heights of 5 feet and stand for long periods of time.
• Ability to understand and follow instructions in English.

Benefits:

• Factory school training
• Health reimbursement program
• Medical, Dental, Vision, Short-term and Long-Term Disability
• 401k and Profit Sharing
• Uniform and boot & outer wear clothing allowance
• Tool Allowance
• Tuition reimbursement
• Vacation and sick days and 9 paid holidays

Construction Equipment Mechanic - Kaukauna, Wisconsin

Immediate opening for full time Construction Equipment Mechanic. Responsibilities will include the maintenance and repair of mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment, primarily Ditch Witch underground construction equipment both in the shop and on customer job sites. You will be responsible for service documentation, ordering parts as necessary through the Parts Department, maintaining assigned service trucks, and travelling to customer sites. The ideal candidate will:

• Experienced applicants should have a technical or associates degree and 5 to 7 years of industry experience. Entry level applicants should have a technical degree. 
• Must have strong basic computer skills and the ability to operate various software programs.
• Display a great ability to communicate with customers, vendors, and co-workers.
• Ability to multitask and prioritize work in order to meet deadlines and exceed customer’s expectations.
• Must be able to read and understand electrical/hydraulic systems and schematics; and utilize them to diagnose and repair equipment. 
• Show knowledge of mechanical practices and principals.
• An understanding of a full range of techniques and procedures used in diagnosing, repairing, maintaining and servicing construction equipment. 
• Understanding the utilization of parts look up programs, equipment manuals and service/repair manuals.
• Desire to work on equipment inside or outside in all weather and settings while continuing to better themselves as a technician and an employee.
• Knowledge and ability to perform design, fabricate, and/or modify special equipment or replacements parts utilizing arc and mig welders, torch sets, metal cutting saws, iron worker punch press and plasma cutters.
• Ability to inspect and set-up new equipment for compliance with contract specifications.
• Personal hand and air tools are a must in metric and standard, with electronic trouble shooting equipment as well. 

Minimum Qualifications:

• Technical College Degree/Certificate preferred.
• CDL Required (class A, airbrakes, combination, and tanker endorsements) (entry level technicians can have 3 months from time of hire to obtain.)
• Willingness and ability to occasionally travel overnight if needed.
• Must be able to lift up to 100 lbs. and carry a minimum of 50 lbs.
• Must be able to crouch, stoop and climb heights of 5 feet and stand for long periods of time.
• Ability to understand and follow instructions in English.

Benefits:

• Factory school training
• Health reimbursement program
• Medical, Dental, Vision, Short-term and Long-Term Disability
• 401k and Profit Sharing
• Uniform and boot & outer wear clothing allowance
• Tool Allowance
• Tuition reimbursement
• Vacation and sick days and 9 paid holidays

Construction Equipment Mechanic - Brownsburg, Indiana

Immediate opening for full time Construction Equipment Mechanic. Responsibilities will include the maintenance and repair of mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment, primarily Ditch Witch underground construction equipment both in the shop and on customer job sites. You will be responsible for service documentation, ordering parts as necessary through the Parts Department, maintaining assigned service trucks, and travelling to customer sites. The ideal candidate will:

• Experienced applicants should have a technical or associates degree and 5 to 7 years of industry experience. Entry level applicants should have a technical degree. 
• Must have strong basic computer skills and the ability to operate various software programs.
• Display a great ability to communicate with customers, vendors, and co-workers.
• Ability to multitask and prioritize work in order to meet deadlines and exceed customer’s expectations.
• Must be able to read and understand electrical/hydraulic systems and schematics; and utilize them to diagnose and repair equipment. 
• Show knowledge of mechanical practices and principals.
• An understanding of a full range of techniques and procedures used in diagnosing, repairing, maintaining and servicing construction equipment. 
• Understanding the utilization of parts look up programs, equipment manuals and service/repair manuals.
• Desire to work on equipment inside or outside in all weather and settings while continuing to better themselves as a technician and an employee.
• Knowledge and ability to perform design, fabricate, and/or modify special equipment or replacements parts utilizing arc and mig welders, torch sets, metal cutting saws, iron worker punch press and plasma cutters.
• Ability to inspect and set-up new equipment for compliance with contract specifications.
• Personal hand and air tools are a must in metric and standard, with electronic trouble shooting equipment as well. 

Minimum Qualifications:

• Technical College Degree/Certificate preferred.
• CDL Required (class A, airbrakes, combination, and tanker endorsements) (entry level technicians can have 3 months from time of hire to obtain.)
• Willingness and ability to occasionally travel overnight if needed.
• Must be able to lift up to 100 lbs. and carry a minimum of 50 lbs.
• Must be able to crouch, stoop and climb heights of 5 feet and stand for long periods of time.
• Ability to understand and follow instructions in English.

Benefits:

• Factory school training
• Health reimbursement program
• Medical, Dental, Vision, Short-term and Long-Term Disability
• 401k and Profit Sharing
• Uniform and boot & outer wear clothing allowance
• Tool Allowance
• Tuition reimbursement
• Vacation and sick days and 9 paid holidays

Parts Representative - Waukesha, Wisconsin

Efficiently serve customers in a courteous & cordial manner and solicit additional sales, which insure customer satisfaction and maximum efficiency for the business. Coordinate activities and cooperate with other departments of the business to best serve the needs of the customer (external and internal). Sell the company parts, labor and whole goods service at all times.

Essential Functions:

• Handle customer phone calls and walk in traffic relating to parts sales, inquires and technical assistance.  
• Assist customers by properly identifying needed items by using manufacturer/vendor parts catalogs or computer business system.
• Fill customer orders, price items and print sales tickets. Handle payment arrangements at time of sale for any non-credit accounts via cash, check or credit card.  
• Ensure that the customer, technician or salesman receives the correct part and on time, as promised.
• Ensure high quality level of service provided to both outside customers and internal customers.
• Study and stay current on new products, bulletins and catalogs.
• Be complete and accurate in entering all transactional information in the corporate business system in a prompt, efficient and timely manner.
• Assist in cycle counting and annual physical inventory.
• Document and correct discrepancies between inventory records and actual shelf quantities.
• Ensure all returned and warranty parts are properly tagged in order to recover full credit from the vendor.
• Assist in purchasing parts & supplies for proper inventory levels for all departments.
• Assist in handling shipping and receiving effects to ensure timely processing & delivery.
• Conform to policy on special ordering of parts. 
• Assist Department Manager in development of sales promotions and seeking out new business.   

Non-Essential Functions:

• Maintain a professional appearance and attitude.  
• Be alert to practices that waste time, utilities, and supplies.
• Accept other responsibilities as requested.
• Attend any company, store, and community functions that will benefit the business, when needed.

Minimum Qualifications:

• A minimum of three years of experience in related field. Prefer mechanical and/or construction equipment knowledge.
• Excellent communication skills (written and oral) and organizational skills. Must have the ability to multi task and make good decisions.
• Ability to understand and follow instructions in English.
• Lift up to 50 pounds.
• Computer Knowledge using MS Windows programs and familiarity with ERP & CRM systems.
• The environment is mainly inside; sometimes outside duties are required.

 

This job description does not list all the duties of the job. You may be asked by supervisor or manager to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Service Administrator - Kaukauna, Wisconsin

Work with the Service Manager on day-to-day operations of the service department. Assist with job scheduling, customer communication, and inventory tracking and flow. The Service Administrator will provide the highest level of communication to all involved parties including customers, service managers, technicians, and sales teams. Work closely with the Service Managers to ensure all processes in the Service Departments are as efficient as possible.

Essential Functions:

• Accurately transfer customer service needs to the work order by professionally greeting, listening to, and communicating with the customer. 
• Create and communicate repair quotes as requested.
• Effectively keep the customer informed and updated on their repair status via all technology.
• Service work follow-up calls. Communicate complaints to Service Manager.
• Conduct campaign calls to set up appointments for Service Manager to call and schedule, tracking for CMW, Mustang and Kubota.
• Contact customers for promotional calls-Spring, Winter.
• Assist in filing and all other aspects of warranty claims (back-up for current admin) Gather pictures, hours, warranty parts and other details as requested.
• Stay current on product information, recalls, service bulletins, repair schedules and warranty guidelines.

Minimum Qualifications:

• Customer Service, 1 year (Preferred) 
• Previous warranty administration experience a plus.
• Willingness and ability to occasionally travel overnight if needed.
• Strong organizational & time management skills, prioritization, and attention to detail.
• Able to work independently, sometimes under strict time constraints. 
• Ability to adapt to changing organizational and operational needs. 
• Strong team player who is able to work across multiple functions and disciplines.
• Excellent verbal/written communication skills
• Able to lift and carry a minimum of 50 lbs. 
• Must be able to pass a drug screen.
• Ability to understand and follow instructions in English.
• Authorized to work in the United States.

This job description does not list all the duties of the job. You may be asked by a supervisor or manager to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

 

Warehouse & Facalities Coordinator  - West Chicago, Illinois

Description

Purpose: Help maintain the orderly storage of inventory, rental and customer equipment. Help maintain the professional appearance of the facility, grounds and equipment. 

Essential Functions:
Inventory

• Unload/check in factory truckloads. Verify accuracy by comparing the Bill of Lading to the order & ensure all inventory received is in excellent condition. 
• Organize equipment in the yard (new/rental and demo)
• Organize 1st Choice items in the warehouse
• Help locate items for Kubota audits
• Keep warehouse in order from a serial number and tidiness perspective 
• Keep trailer stock in order and organized by serial number as new units come in
• Unload LTL loads if parts representatives are busy (blue diamond, utilibond, cetco, stock orders, etc)
• Put away stock orders if we are short on parts personnel.
• Start inventory list for shop tools.

Facilities Maintenance

• Clean and organize the shop
• Take out trash and scrap metal.
• Sweep and wash shop floors.
• Police the yard and fence line for weeds and garbage
• Mow demo area and the adjacent property
• Keep walkways clear of snow and ice during business hours in the winter
• Point person to escort the inspectors around that come in for routine building visits (fire inspection, alarm inspection, etc)

Equipment Readiness

• Help keep equipment line neat and tidy.
• Clean demo/sales rental equipment (if sales or drill specialist is not available)
• Wax equipment with fiberglass components
• Keep equipment in the showroom clean, clean new equipment coming into the showroom
• Prep for rental / demo of equipment (i.e. installing or changing out of a bucket or attachment)
• Help our truck driver load for the next day (i.e. get the items pulled and ready to load)
• Ensure daily rental readiness of equipment through visual inspection and planned preventative maintenance to ensure operational safety.

Miscellaneous

• Assist with restocking of copier paper
• Transfer of file boxes to and from file area to storage area

Requirements

Minimum Qualifications:

• Must be able to lift up to 100 lbs. and carry a minimum of 50 lbs.
• Must be able to crouch, stoop and climb heights of 5 feet and stand for long periods of time.
• Ability to understand and follow instructions in English.

Ditch Witch Midwest is an Equal Employment Opportunity Employer & Drug Free Workplace. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law.